Satisfaction Guarantee

Satisfaction Guarantee

There's a reason we've been in business over 60 years -- exceptional customer service and a commitment to your satisfaction. If you are not satisfied with your product, please send it back to us within 30 days and we will cheerfully arrange to credit, exchange, or refund your purchase. Shipping and handling costs cannot be refunded and those products offering free freight include shipping within the total price. We will deduct the actual freight costs for these items. Also, please be aware that a restocking fee will be added for returned items. Please see our Return Policy for more information.

Industry Associations

We know that supporting and participating in Safe and Vault associations helps keep us on top of our industry. What this means to our customers is that our customer service staff has both the knowledge and the resources to help you invest in the best product for your needs.

Better Business Bureau (BBB)

We've been a member for over 50 years and are proud to share our A+ rating and spotless record for doing right by the customer. This is the highest rating the Better Business Bureau offers. Please click on the BBB logo at right to view our rating.

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Financial Services and Products Association (FSPA)

Banks and credit unions require very specific security practices and this organization helps us deliver the best products for their needs.

 

 

Safe and Vault Technicians Association (SAVTA)

Not just anyone can belong to this organization; only those who specifically are in business dealing with safes and vaults can join. We belong because this organization offers top notch training and a nationwide network of fellow safe and vault businesses that we can tap into to help our customers located virtually anywhere in the USA. 

 

 

Associated Locksmiths of America (ALOA)

A great organization of people who are certified in understanding how safes and locks operate. Our membership allows us to tap into businesses that can help you install or service our products. 

 

 

American Society of Industrial Security (ASIS)

One of the nations largest security organizations that is comprised of experts that take security seriously. We participate in this organization because of the vast knowledge and training it has to offer.

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Testimonials

Gardall BF3318 Burglar Fire Safe The safe came. It weighs about 800 pounds so it's no easy task pushing it about. It's a good product and unobtrusive. If I can send you some more business I will do so. Now I can protect my clients important papers and wills in a safe place, thanks again. I appreciate the good service, delivery and the product.

AB, San Francisco, CA
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