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Why do business with us?

Top 10 Reasons to do business with Safe and Vault Store
 
1. We answer the phone
Doesn't it bother you when you call a business and you get no answer or have to leave a message? If this is the treatment you receive before the sale, imagine what it will be like when you really need help after the sale! We pick up the phone, we return your calls -- and promptly!
 
2. We do not hide fees for shipping or delivery 
We don't hide fees until late in the checkout process -- such as lift gate fees , residential delivery fees or delivering the product inside your garage or warehouse. We also do not claim "Free Shipping" when the cost is really hidden in the price. Honesty is the best policy and we put everything up front for you to know exactly what to expect; we show you the product price, the freight price, and if selected, the installation price.
 
3. We're not pushy
We've been in business for over 60 years and one of the reasons why we've succeeded this long is that we want you as a customer for life. We're not so concerned about making a sale today as we are with making you a satisfied customer that will come back to us.
 
4. We will answer your questions
We know our products and we're happy to spend whatever time it takes for you to be comfortable with your decision.
 
5. We want your feedback
A good way to judge a business is whether they want your feedback on how they can improve. Not only do we want your feedback, we ask for it.
 
6. We will only sell you what you need
If you think you need a certain type of product but through our discussion we determine you need something different, we're going to be honest. We'd rather sacrifice a sale than allow you to purchase something you don't need.  For example:  Many people unknowingly purchase a Fire safe to secure high value belongings. Fire safes are fairly easy to burglarize with a hammer and screwdriver. We will tell you this up front so you know.
 
7. We're set up for service
Through our association with a variety of skilled professionals in the manufacturing, safe, lock, and vault industry. we can help you solve virtually any problem. Again, being in business over 60 years means that we take good care of our customers. We understand that selling a product is just the start of our relationship with our customers.  We are proud of our A+ Better Business rating because it proves that we take care of our customers.
 
8. We sweat the details
We strive for excellence and while we know we're not perfect, we truly care about creating a very satisfying experience for our customers. From our web site design and content to answering questions and ensuring you get the right product at the right price -- delivered when you need it -- we pay attention to details.  We have more "Learn before you buy" articles, videos and educational material on our site than anyone else.
 
9. We price quality products for best overall value
We know our products and we've learned through experience that not every safe or vault is a good product. That is why we carry only the best quality products and the best prices. We continually shop our competition to ensure you are getting the best value for your money spent.
 
10. We're a legitimate business
We do the job right and we do it without cutting corners. We are fully insured and bonded. We are part of a family owned company that is consistently ranked one of the top businesses in our industry. We train our employees and hold them to a high standard of performance. We pay them well for a job well done. And most importantly, we're here for you today -- and we'll be here for you tomorrow.

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