Customer Testimonials

I wanted to take a moment to offer a "rave" review of your company. I was in the market for a gun safe and happened upon your website while doing my research. The site is very well laid out and I was totally surprised and impressed by the amount of information available to help your customers make a good buying decision. My experience with your company only got better from there. When I ordered my safe, a Mesa model MBF6030, I explained to Mr. Dye Hawley, that we were on a somewhat tight time schedule for delivery due to my business travel. He assured me that a safe was in stock at the manufacturer and that our delivery needs would be met. As things sometimes happen, the factory had a problem delivering that particular safe in our time frame. Mr. Hawley graciously offered to either find a substitute or happily refund our money. Not only did Mr. Hawley find a substitute, he offered to upgrade us to a MBF6032, a larger safe, at no additional charge. He was able to get the safe shipped immediately and have it installed well within our requested time frame. In this day and age, it is so refreshing to do business with a company that is willing to go the extra mile to satisfy it's customers. I will certainly come back to Safe and Vault Store for my safe and security needs and I will recommend them to all my friends and business associates.

DH, Lake Lure, NC

The Mesa MBF5922E gun safe I ordered stated backordered shipping date was 5/14. It arrived 4/30. Good shipper, packing generally great shape with no damage. Installed easily and all is well. Thanks for your help and merchandise. In the near future I will call you for the AMSEC BF6030 when I complete my building project at the new farm.

JB, Seguin, TX

Just wanted to let you know the safe arrived in perfect shape and I had it installed last week. I am extremely happy with it and couldn't have done it without you! The company who moved it was envious of it and said they sell the BF7240 in it's basic configuration for over $7000. One of the movers said he is interested in the BF7240 as well so I told him to give you folks a call lol. A few of my friends are going to be needing safes soon as well. Guess where I told them to go? Again, thank you very much. You folks did an outstanding job.

Hawaii

Just a quick note to let you know that the AMESC safe was delivered to my residence today. It arrived in great shape and I am very happy with the purchase and delivery. Thank you for your customer service and follow-up on the information requests that I had. I will be happy to recommend your company to others.

Alex, Anchorage, AK

Gardall BF3318 Burglar Fire Safe The safe came. It weighs about 800 pounds so it's no easy task pushing it about. It's a good product and unobtrusive. If I can send you some more business I will do so. Now I can protect my clients important papers and wills in a safe place, thanks again. I appreciate the good service, delivery and the product.

AB, San Francisco, CA

I'm looking forward to receiving the Honeywell model 2074. In fact, I'm rather excited that I found a safe fitting my needs almost exactly (fits in my desk drawer, expected to have just the right amount of space, top-opening, etc.). Better still, I want to note how good your prices are. I was impressed when I saw them. Your website is also nicely laid out, and that is often difficult to find in e-stores. I expect I will return to SAVS repeatedly for my safe needs and even refer your fine shop to my friends and readers!

W F, Lawrenceville, GA

I just placed an order for the Mesa MSC2120E Burglar Fire Safe and I wanted to thank you for answering all my questions and for the advice you provided. In addition to the great customer service you provided, Safe and Vault Store also has the best delivered price I could find on the safe I ordered.

CV, Brier WA

My safe was delivered today, and I'm very pleased with how everything went. From the ordering to the delivery. If I ever need another safe I will be sure to shop at the Safe and Vault Store.

RW, Manchester, PA

I just wanted to let you know that my replacement safe arrived in good shape the other day. Thank you for your prompt and friendly assistance in returning the damaged one and sending the replacement. The customer service I experienced during this transaction exceeded my expectations and is way above what typically passes for "customer service" at other businesses. Thanks again, and when any of my friends are looking for a safe, I will certainly recommend the Safe and Vault Store.

BL, Goodyear, AZ

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