Privacy Information

We here at are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Web site and governs data collection and usage. By using the website, you consent to the data practices described in this statement.

We hope you agree that offers you an excellent place to learn about and purchase security related products. We take security seriously and we want to make this simple: We will never give, lease, sell or otherwise disclose your personal information. Period! A more detailed explanation about how we safeguard your personal information is described below in our Privacy Information. If you have any questions at all about our privacy policy, please send us an e-mail us at

  1. We take security on our site extremely seriously and that includes your personal data. We store your personal and contact information as an option and a convenience for you. We consider your personal information to be exactly that, yours, not ours... not anyone else's. We employ a very robust security system on our servers to protect your personal information.
  2. We don't store credit cards on our site. Identity theft is on the rise and no system is fool-proof. If we don't store credit cards, your information is less vulnerable to attack; this passive security measure protects you. You will be required to enter a card number every time you make a purchase.
  3. Resale or disclosure of information to third parties: does not sell, load, trade, or lease any personal information collected on our site, including contact forms, download requests or e-mail lists. We are in business to sell security products, not information.

Date when this version of the policy went into effect: May 10, 2007

Collection of your Personal Information
In compliance with the Children's Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1-312.12, does not permit children under 13 years of age to become users of, or purchasers from, this website, and does not collect information from children. By using's website and/or by purchasing any products from, you represent that you are not under 13 years of age. collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. Note: does not read any of your private online communications. encourages you to review the privacy statements of Web sites you choose to link to from so that you can understand how those Web sites collect, use and share your information. is not responsible for the privacy statements or other content on Web sites outside of the Web site.

Use of your Personal Information collects and uses your personal information to operate the Web site and deliver the services you have requested. also uses your personally identifiable information to inform you of other products or services available from and its affiliates. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. does not sell, rent or lease its customer lists to third parties. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to, and they are required to maintain the confidentiality of your information. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. keeps track of the Web sites and pages our customers visit within, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within to customers whose behavior indicates that they are interested in a particular subject area. Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on or the site; (b) protect and defend the rights or property of  and, (c) act under exigent circumstances to protect the personal safety of users of, or the public.

Use of Cookies

The Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages, or register with site or services, a cookie helps to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Web site, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or Web sites you visit.

Security of your Personal Information secures your personal information from unauthorized access, use or disclosure. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer

How You Can Access or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting us at 1.800.207.2259. You may also write to us at

425 West Second Avenue
Spokane, WA  99201

We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Changes to this Statement will occasionally update this Statement of Privacy to reflect company and customer feedback. encourages you to periodically review this Statement to be informed of how is protecting your information.

Contact Information welcomes your comments regarding this Statement of Privacy. If you believe that has not adhered to this Statement, please contact at We will use commercially reasonable efforts to promptly determine and remedy the problem.

BBB OnLine Privacy Program

Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBBOnLine Privacy Program we have made a commitment to meet the program’s strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at

All BBBOnLine Privacy Program participants are required to work with the program's dispute resolution process. The Privacy Program will only accept complaints regarding the misuse of personally identifiable information by a website operator. For more information about the Privacy Program dispute resolution process visit