Call Us: 800-207-2259

AMSEC AMVAULT CF1814 TL-30 High Security Composite Safe

$ 4,380.00
$ 5,840.00

Ships Same Business Day

AMSEC AMVAULT CF1814 TL-30 High Security Composite Safe

The AMSEC AMVAULT CF1814 is one of the most trusted high-security safes in the country. Backed by a UL TL-30 burglar rating and a 2-hour fire certification, it's built for businesses and homeowners who need real protection, not just heavy steel.

During independent UL testing, the AMVAULT withstood a full 30 minutes of attacks using professional-grade tools such as power saws, carbide disc cutters, drills, and sledgehammers. In every test, it earned the TL-30 label without compromise. 

This safe also passed a 2-hour / 1850°F fire endurance test, keeping internal temperatures below 350°F to protect documents, cash, jewelry, records, and sensitive valuables.

If you need a safe that stops both burglars and fire, this is it. 

Why Choose the CF1814?

  • UL TL-30 burglary rating - among the highest security ratings commercially available.
  • Two-hour fire-rating - with internal temps kept below 350°F.
  • Built for businesses - meets Mercantile & Broadform Insurance Class TL-30 requirements.
  • Small footprint, serious protection - perfect for retailers, jewelers, pharmacies, and high-value residential use.
  • Proven performance - the AMVAULT series is one of the most used high-security lines in the U.S. 

Construction Details

Massive 5-3/4" Door

  • 2-3/4" composite barrier of inner & outer steel plates.
  • Proprietary high-density composite material reinforced with nuggets and steel fibers.
  • Full-coverage solid steel hard plate for anti-drill protection.
  • Door weight: ~145 pounds.

3-1/2" Composite Body

  • High-density fire and burglary-resistant composite.
  • Reinfoced drill-resistant door frame.
  • Inner barrier protects against "peeling" and side attacks.
  • Two recessed anchor holes included (1/2" anchor kit included).

Fire Protection

  • Two-hour, 1850°F factory fire test.
  • Interior stays below 350°F.
  • Ideal for documents, inventory, cash drawers, cryptocurrency hardware keys, legal files, and sensitive valuables.

Locking System: 

  • Six massive 1-1/2" chromed steel bolts.
  • Bolts extend deep into fortified bolt chambers.
  • The bolt detent system keeps the bolts retracted until the door closes.
  • UL Listed Group II mechanical combination lock (upgradable to electronic or UL Listed Group 1R lock).
  • Heavy hard-plate and dual spring-loaded relockers protect the lock against drilling.

Hinges & Door Operation

  • Vertical hinge adjustment.
  • Oil-impregnated bearings for smooth opening.
  • Heavy-duty weld construction meeting UL TL-30 standards.

UL TL-30 Rating Explained

A TL-30 safe must withstand 30 minutes of continuous attack using:

  • Power saws
  • Abrasive wheels
  • Carbide drills
  • Impact tools
  • Pressure tools
  • Electrical tools

A "successful entry" is defined as creating a 6" square opening OR breaching the door. The CF1814 passed every requirement.

Who This Safe is Best For

  • Jewelry Stores
  • Pharmacies and dispensaries
  • Retail cash-counting rooms
  • High-value home collections
  • Precious metals & coin storage
  • Sensitive documents or inventory
  • Cryptocurrency hardware wallets
  • Small business operations that must meet insurance requirements

Customization Options

  • Electronic keypads
  • DEA required UL Listed Group 1R Lock
  • Glass relocker
  • Customized interiors and shelving
  • Additional shelves (comes standard with 1 adjustable shelf - almond color only)
  • Color and handle upgrades

For customization details, call one of our Safe Experts at 800-207-2259.

The AMSEC AMVAULT CF1814 gives you the highest level of real-world protection you can get in a compact footprint. Between the TL-30 burglary rating, the 2-hour fire certification, and AMSEC's proven composite construction, this safe is built to stop the kinds of attacks that defeat lesser safes.

If you're protecting cash, jewelry, controlled substances, or important records, this is the level of security you need.

Frequently Asked Questions – AMSEC AMVAULT CF1814 TL-30 Safe

What does a TL-30 rating mean?

A TL-30 rating means the safe has passed a rigorous UL (Underwriters Laboratories) burglary test, withstanding 30 minutes of continuous attack using high-power tools such as drills, electric saws, carbide cutters, grinders, and pressure tools. This is one of the highest commercial ratings available.

Is the CF1814 suitable for business use?

Yes. The CF1814 meets Mercantile & Broadform Insurance Class TL-30 requirements and carries a Bank Rating of G (TL-30). It’s commonly used by jewelers, pharmacies, dispensaries, pawn shops, and retail stores, as well as any business handling high-value inventory or cash.

How fire-resistant is the CF1814?

The safe is factory tested for 2 hours at 1850°F, keeping the interior below 350°F, which protects paper records and most heat-sensitive valuables during a severe fire.

What can I store in this safe?

The CF1814 is ideal for storing:

  • Cash drawers and till drops
  • Jewelry and precious metals
  • Documents and legal records
  • Pharmaceuticals or controlled substances
  • Hard drives and small electronics
  • Collectibles and high-value personal items

Can I upgrade the lock to an electronic keypad?

Yes. The CF1814 comes standard with a UL Group II mechanical combination lock, but you can upgrade to an electronic keypad or a UL Listed Group 1R Lock. Electronic locks offer faster access and easier code changes.

How heavy is the CF1814, and can it be bolted down?

The safe weighs 758 pounds and comes with two recessed anchor holes plus an anchor bolt kit. Anchoring it to the floor is recommended for maximum theft resistance.

What makes this safe different from a regular home or office safe?

Most home safes rely on basic steel panels or light fire insulation. The CF1814 uses a multi-layer composite barrier with steel fibers, nuggets, and proprietary materials that resist advanced tools and severe attacks. It’s designed for professional-grade security, not just casual theft.

Is the door difficult to open because it’s so heavy?

Despite the door’s high mass, it opens smoothly thanks to oil-impregnated bearings and a fully adjustable hinge system designed for long-term use.

Can this safe be customized?

Yes. Available upgrades include interior configurations, extra shelves, electronic locks, glass relockers, and more. For custom options, contact our Safe Experts at 800-207-2259.

Does this safe qualify me for lower business insurance?

Many insurers require a TL-30-rated safe for storing cash, jewelry, or high-value goods. In many cases, the CF1814 meets or exceeds insurance requirements and may help you qualify for lower premiums. Always check with your insurance provider for their specific guidelines.

How does this compare to a TL-15 safe?

The TL-30 offers more than double the burglary protection of a TL-15 safe. TL-15 safes must resist 15 minutes of tool attack, while TL-30 safes must resist 30 minutes using more advanced and powerful tools. If budget allows, stepping up to TL-30 significantly increases your security.

Frequently Asked Questions

Is shipping really free?

Yes. Free delivery is included on every safe we sell, anywhere in the lower 48 states. The specific delivery method depends on the safe's weight: small package delivery for under 150 lbs, curbside, or garage delivery for heavier safes. See full shipping details →

How long will this take to arrive?

Shipping timelines vary by product. Check the availability status at the top of this page for the estimated ship date. Once shipped, transit time typically runs 5–10 business days, depending on your location. You'll receive tracking when the safe leaves the warehouse. Safes under 150 lbs ship via UPS or FedEx Ground, no appointment needed. Safes weighing 150 lbs or more ship via freight (LTL); the freight carrier will contact you directly to schedule a delivery appointment once the safe reaches your local terminal.

Can you deliver it inside my house and bolt it down?

We don't provide inside delivery directly, but we work with third-party installers across the country who do. Here's how it works: call us at 800-207-2259 for a recommendation in your area, and we'll provide the names and phone numbers of installers we've worked with. You contact the installer directly to arrange pricing for delivery and installation. Once you've agreed on a price, place your order with us using the installer's address as the shipping destination. The installer receives the safe, inspects it, and schedules your final delivery appointment. Some installers prefer to pick the safe up directly from the freight terminal. See inside delivery details →

Will this fit through my doorway?

Check the product's exterior dimensions (listed above) against your narrowest passage, interior doorways, stair landings, and tight turns. Most people remove the safe from the pallet before moving it indoors, so the safe's actual dimensions are what matter for doorways. Standard interior doorways (30–32" clear) accommodate most residential safes, but measure before ordering. Call us if you're uncertain. See where to locate your safe →


Can I change the combination myself?

Electronic locks: yes; it takes about 30 seconds. Instructions are included with your safe. Mechanical dial locks: no, changing a dial combination requires a licensed safe technician. Important: attempting to change a dial combination yourself (or having an unlicensed locksmith do it) voids the lock warranty. A licensed safe tech maintains the warranty. See lock operating instructions →


What if it arrives damaged?

Call us immediately — while you have 24 hours to report damage, calling right away gets the claim filed faster. Take photos of the damage and packaging before moving anything. For minor cosmetic damage, we typically send touch-up paint plus a partial refund. For significant damage, we send replacement parts or arrange a full replacement. Order Protection (optional at checkout) speeds refund payouts to 48–72 hours vs. 30–60 days through standard freight claims; replacement safes ship on the manufacturer's normal timeline regardless. See receiving your safe →

What's your return policy?

We offer a 30-day return policy on unused, in-original-condition products. The return freight for a heavy safe is substantial, so we strongly encourage you to call us before ordering if you're unsure about fit or configuration. See full return policy →

Can I place my order by phone?

Yes. Call us Monday–Friday, 8am–5pm Pacific at 800-207-2259. You have two options: we can take the full order by phone (we pause the call recording before you read your card number, so payment info is never stored), or we can build your order and email you a payable invoice link so you can enter your own payment details securely.

AMSEC Safe

Authorized Dealer

Model:CF1814

◐ Varies by Configuration
In Stock – Ships Same Business Day
Charcoal Gray & Dial Combo Lock
Custom Orders – Usually Ships in 9-10 Weeks
Includes optional colors, trims, and hardware upgrades

Availability varies by finish and lock. Ships from factory warehouse. Transit time not included.

  • Dimensions:
  • Outside: 25.00" H X 21.00" W X 21.50" D
  • Inside: 18.00" H X 14.00" W X 12.00" D
  • Interior Cubic Feet: 1.75
  • Weight: 758.00
  • Burglar Rating: TL-30 What does this mean?
  • Fire Rating: 2 Hours
Free Shipping
In Stock
Made in USA
Call 800-207-2259 for pricing

Free Shipping
In Stock
Made in USA

Delivery Options

Please read all information on the type of delivery options you have for your order. The delivery of large safes is a very sensitive operation, and we supply this information to ensure you receive the product you ordered in the best condition possible for your delivery circumstance.

Types of Delivery Services (click the links below to skip to each section):


Small Package Delivery (150 lbs. and Under)

Small package delivery is a free service offered by Safe & Vault Store. All packages under 150 pounds are delivered to your home or business front door via UPS or FedEx during normal business hours. There is no advance appointment call made. No signature is required.

Changing Your Address

Additional fees may apply if you need to change your address after your order has shipped. Please note that changing the address with FedEx is not guaranteed. You can create a FedEx Delivery Manager account, which allows you to change the shipping method to a FedEx Hold Location (ex: local Walgreens).

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Curbside Delivery (Over 150 lbs.)

Curbside delivery is a free service offered by Safe & Vault Store. Any shipments 151 pounds or larger shipments are delivered curbside via freight companies such as YRC, XPO, USF Reddaway, or other common freight carriers. The safes and vault doors are delivered on a wood pallet, curbside, where your driveway meets the street. The freight company will call to schedule an appointment within an 8-hour window. Need a smaller time window? See our Fedex Freight delivery options.

  • Freight companies will not deliver to a "dead end" street or Cul De Sac. Please see our Fedex Freight Direct Basic for additional options.
  • Remote areas require additional fees from the freight company. Please see our Fedex Freight Direct Basic for additional options.
  • “Limited access” locations will require additional fees from the Freight Company. Please see our Fedex Freight Direct Basic for additional options.
  • Some zip codes, including ferry points, are considered beyond service points from the servicing center and may result in additional charges. Please see our Fedex Freight Direct Basic for additional options.

What are “limited access” locations?

  • Airports or locations on airport property
  • Casinos
  • Camps, Carnivals, Fairs
  • Chautauquas, Churches, Mosques, Synagogues, Temples and Convents
  • Schools
  • Colleges and Universities
  • Medical/Urgent Care sites
  • Prisons / other correctional facilities
  • Construction Sites
  • Individual / Mini Storage Units
  • Mine Sites or Quarries
  • Golf Courses and Country Clubs
  • Nuclear Power Plants
  • Military Bases / Installations
  • Parks, Farms, and Ranches
  • Court Houses
  • Daycares
  • Hotels, Motels, and Resorts
  • Restaurants, Bars, and Night Clubs
  • Cemeteries
  • Outdoor flea markets
  • Retirement / Nursing Homes

What Happens When You Place Your Order (Products over 150 lbs.)

CLICK HERE to watch our video on “What to Do When Your Safe Arrives.”

  1. Depending on the indicated lead time on your order, you will receive an email notifying you that your item has shipped with your tracking number.
  2. After your item has shipped and arrived at your local terminal, the freight company will call you to schedule the delivery date. 
  3. The freight company will schedule a delivery appointment with you for the day of delivery only.
  4. Freight companies will deliver between 8:00 a.m. and 5:00 p.m., Monday through Friday only.Because Mondays are heavy commercial delivery days, some terminals will avoid scheduling residential deliveries on Mondays. If you require a shorter time window, please see our Fedex Freight Direct Basic delivery options (2-hour window available).
  5. You must be present or have someone inspect and sign for the product. There are no exceptions to this requirement.
  6. If the packaging is damaged even slightly, note the damage on the receipt you receive and sign from the delivery staff. IMPORTANT NOTE: This is the only way to file a damage claim for a refund from the freight company and/or a replacement if your safe or vault door is damaged.

IMPORTANT NOTE: The delivery staff will not take your safe or vault door any further than curbside if this is the service you order. Freight companies will not deliver to your driveway on a dead-end road or Cul de Sac. They will only deliver to County, City, or State roads. They will not deliver to a congested downtown area without parking or a Doorman Condo or Apartment. Garage/Threshold Delivery or White Glove Inside Delivery are available for an extra charge if you need special delivery services. Please call 800-207-2259 for other delivery options if any of these cases apply to you.

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FedEx Freight Direct Basic (151 to 2000 lbs.) (Includes Garage Delivery)

$75.00

  • Trusted Fedex Branded Shipping
  • 151 Pounds to 2000 Pounds
  • Delivery to garage only. This option does not include bringing the safe inside.
  • Smaller trucks access more locations closer to your home or business.
  • Flexible morning and evening 2-hour delivery windows
  • Order visibility by Web or Smartphone App
  • Regular notifications via text or e-mail
    • Day of scheduling
    • Day of delivery
    • 30 minutes before arrival
  • This is the perfect option for those who live on a dead-end street, cul-de-sac, or remote area or have limited access to delivery.

Garage Delivery Requirements:

Please read these requirements before placing your order:

  • Access to an ‘overhead’ garage door is required and must be over pavement or concrete, no more than a 2% grade.
  • Excessively steep or long driveways are not included in this service; if this is your case, see Inside Delivery delivery options.
  • Drivers will not back the truck onto your driveway.
  • The driver may require help to push the product into your garage.
  • The driver will not remove the safe from the pallet.

Garage delivery is not guaranteed. It is not always available in all areas and is ultimately at the driver's discretion to complete. If the driver feels unsafe, the freight company will not be able to complete the garage delivery and will leave the safe at your curbside. We will refund you in full for the garage delivery if it cannot be completed. If you want to order garage delivery and are concerned that you might not meet the requirements, please call us at 800-207-2259 so we can determine the best option.

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Safes Over 2000 lbs.

Our trucks with liftgates can only handle safes up to 2000 pounds. Safes over 2000 pounds require a forklift or loading dock on site to receive them. If you do not have either of these items, we can recommend a company in your local area that can deliver your safe inside.

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Inside Delivery 

Safe & Vault Store offers inside delivery options depending on the weight of the safe, whether there are stairs, and whether you require bolting the safe down. Please call us at 800-207-2259, and we can help you determine the best inside delivery option for you.

PLEASE CLICK HERE TO READ ADDITIONAL TERMS & DISCLAIMER FOR INSIDE DELIVERIES IF YOU ARE CHOOSING THIS OPTION

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What Happens When You Place Your Order (Products over 150 lbs.)

CLICK HERE to watch our video on “What to Do When Your Safe Arrives.”
  1. Depending on the indicated lead time on your order, you will receive an email notifying you that your item has shipped with your tracking number.
  2. After your item has shipped and arrived at your local terminal, the freight company will call you to schedule the delivery date. 
  3. The freight company will schedule a delivery appointment with you for the day of delivery only.
  4. Freight companies will deliver between 8:00 a.m. and 5:00 p.m., Monday through Friday only.Because Mondays are heavy commercial delivery days, some terminals will avoid scheduling residential deliveries on Mondays.
  5. You must be present or have someone inspecting and signing for the product. There are no exceptions to this requirement.
  6. If the packaging is damaged even slightly, note the damage on the receipt you receive and sign from the delivery staff. IMPORTANT NOTE: This is the only way to file a damage claim for a refund from the freight company and/or a replacement if your safe or vault door is damaged.

    AMSEC AMVAULT CF1814 TL-30 High Security Composite Safe

    The AMSEC AMVAULT CF1814 is one of the most trusted high-security safes in the country. Backed by a UL TL-30 burglar rating and a 2-hour fire certification, it's built for businesses and homeowners who need real protection, not just heavy steel.

    During independent UL testing, the AMVAULT withstood a full 30 minutes of attacks using professional-grade tools such as power saws, carbide disc cutters, drills, and sledgehammers. In every test, it earned the TL-30 label without compromise. 

    This safe also passed a 2-hour / 1850°F fire endurance test, keeping internal temperatures below 350°F to protect documents, cash, jewelry, records, and sensitive valuables.

    If you need a safe that stops both burglars and fire, this is it. 

    Why Choose the CF1814?

    • UL TL-30 burglary rating - among the highest security ratings commercially available.
    • Two-hour fire-rating - with internal temps kept below 350°F.
    • Built for businesses - meets Mercantile & Broadform Insurance Class TL-30 requirements.
    • Small footprint, serious protection - perfect for retailers, jewelers, pharmacies, and high-value residential use.
    • Proven performance - the AMVAULT series is one of the most used high-security lines in the U.S. 

    Construction Details

    Massive 5-3/4" Door

    • 2-3/4" composite barrier of inner & outer steel plates.
    • Proprietary high-density composite material reinforced with nuggets and steel fibers.
    • Full-coverage solid steel hard plate for anti-drill protection.
    • Door weight: ~145 pounds.

    3-1/2" Composite Body

    • High-density fire and burglary-resistant composite.
    • Reinfoced drill-resistant door frame.
    • Inner barrier protects against "peeling" and side attacks.
    • Two recessed anchor holes included (1/2" anchor kit included).

    Fire Protection

    • Two-hour, 1850°F factory fire test.
    • Interior stays below 350°F.
    • Ideal for documents, inventory, cash drawers, cryptocurrency hardware keys, legal files, and sensitive valuables.

    Locking System: 

    • Six massive 1-1/2" chromed steel bolts.
    • Bolts extend deep into fortified bolt chambers.
    • The bolt detent system keeps the bolts retracted until the door closes.
    • UL Listed Group II mechanical combination lock (upgradable to electronic or UL Listed Group 1R lock).
    • Heavy hard-plate and dual spring-loaded relockers protect the lock against drilling.

    Hinges & Door Operation

    • Vertical hinge adjustment.
    • Oil-impregnated bearings for smooth opening.
    • Heavy-duty weld construction meeting UL TL-30 standards.

    UL TL-30 Rating Explained

    A TL-30 safe must withstand 30 minutes of continuous attack using:

    • Power saws
    • Abrasive wheels
    • Carbide drills
    • Impact tools
    • Pressure tools
    • Electrical tools

    A "successful entry" is defined as creating a 6" square opening OR breaching the door. The CF1814 passed every requirement.

    Who This Safe is Best For

    • Jewelry Stores
    • Pharmacies and dispensaries
    • Retail cash-counting rooms
    • High-value home collections
    • Precious metals & coin storage
    • Sensitive documents or inventory
    • Cryptocurrency hardware wallets
    • Small business operations that must meet insurance requirements

    Customization Options

    • Electronic keypads
    • DEA required UL Listed Group 1R Lock
    • Glass relocker
    • Customized interiors and shelving
    • Additional shelves (comes standard with 1 adjustable shelf - almond color only)
    • Color and handle upgrades

    For customization details, call one of our Safe Experts at 800-207-2259.

    The AMSEC AMVAULT CF1814 gives you the highest level of real-world protection you can get in a compact footprint. Between the TL-30 burglary rating, the 2-hour fire certification, and AMSEC's proven composite construction, this safe is built to stop the kinds of attacks that defeat lesser safes.

    If you're protecting cash, jewelry, controlled substances, or important records, this is the level of security you need.

    Frequently Asked Questions – AMSEC AMVAULT CF1814 TL-30 Safe

    What does a TL-30 rating mean?

    A TL-30 rating means the safe has passed a rigorous UL (Underwriters Laboratories) burglary test, withstanding 30 minutes of continuous attack using high-power tools such as drills, electric saws, carbide cutters, grinders, and pressure tools. This is one of the highest commercial ratings available.

    Is the CF1814 suitable for business use?

    Yes. The CF1814 meets Mercantile & Broadform Insurance Class TL-30 requirements and carries a Bank Rating of G (TL-30). It’s commonly used by jewelers, pharmacies, dispensaries, pawn shops, and retail stores, as well as any business handling high-value inventory or cash.

    How fire-resistant is the CF1814?

    The safe is factory tested for 2 hours at 1850°F, keeping the interior below 350°F, which protects paper records and most heat-sensitive valuables during a severe fire.

    What can I store in this safe?

    The CF1814 is ideal for storing:

    • Cash drawers and till drops
    • Jewelry and precious metals
    • Documents and legal records
    • Pharmaceuticals or controlled substances
    • Hard drives and small electronics
    • Collectibles and high-value personal items

    Can I upgrade the lock to an electronic keypad?

    Yes. The CF1814 comes standard with a UL Group II mechanical combination lock, but you can upgrade to an electronic keypad or a UL Listed Group 1R Lock. Electronic locks offer faster access and easier code changes.

    How heavy is the CF1814, and can it be bolted down?

    The safe weighs 758 pounds and comes with two recessed anchor holes plus an anchor bolt kit. Anchoring it to the floor is recommended for maximum theft resistance.

    What makes this safe different from a regular home or office safe?

    Most home safes rely on basic steel panels or light fire insulation. The CF1814 uses a multi-layer composite barrier with steel fibers, nuggets, and proprietary materials that resist advanced tools and severe attacks. It’s designed for professional-grade security, not just casual theft.

    Is the door difficult to open because it’s so heavy?

    Despite the door’s high mass, it opens smoothly thanks to oil-impregnated bearings and a fully adjustable hinge system designed for long-term use.

    Can this safe be customized?

    Yes. Available upgrades include interior configurations, extra shelves, electronic locks, glass relockers, and more. For custom options, contact our Safe Experts at 800-207-2259.

    Does this safe qualify me for lower business insurance?

    Many insurers require a TL-30-rated safe for storing cash, jewelry, or high-value goods. In many cases, the CF1814 meets or exceeds insurance requirements and may help you qualify for lower premiums. Always check with your insurance provider for their specific guidelines.

    How does this compare to a TL-15 safe?

    The TL-30 offers more than double the burglary protection of a TL-15 safe. TL-15 safes must resist 15 minutes of tool attack, while TL-30 safes must resist 30 minutes using more advanced and powerful tools. If budget allows, stepping up to TL-30 significantly increases your security.

    Frequently Asked Questions

    Is shipping really free?

    Yes. Free delivery is included on every safe we sell, anywhere in the lower 48 states. The specific delivery method depends on the safe's weight: small package delivery for under 150 lbs, curbside, or garage delivery for heavier safes. See full shipping details →

    How long will this take to arrive?

    Shipping timelines vary by product. Check the availability status at the top of this page for the estimated ship date. Once shipped, transit time typically runs 5–10 business days, depending on your location. You'll receive tracking when the safe leaves the warehouse. Safes under 150 lbs ship via UPS or FedEx Ground, no appointment needed. Safes weighing 150 lbs or more ship via freight (LTL); the freight carrier will contact you directly to schedule a delivery appointment once the safe reaches your local terminal.

    Can you deliver it inside my house and bolt it down?

    We don't provide inside delivery directly, but we work with third-party installers across the country who do. Here's how it works: call us at 800-207-2259 for a recommendation in your area, and we'll provide the names and phone numbers of installers we've worked with. You contact the installer directly to arrange pricing for delivery and installation. Once you've agreed on a price, place your order with us using the installer's address as the shipping destination. The installer receives the safe, inspects it, and schedules your final delivery appointment. Some installers prefer to pick the safe up directly from the freight terminal. See inside delivery details →

    Will this fit through my doorway?

    Check the product's exterior dimensions (listed above) against your narrowest passage, interior doorways, stair landings, and tight turns. Most people remove the safe from the pallet before moving it indoors, so the safe's actual dimensions are what matter for doorways. Standard interior doorways (30–32" clear) accommodate most residential safes, but measure before ordering. Call us if you're uncertain. See where to locate your safe →


    Can I change the combination myself?

    Electronic locks: yes; it takes about 30 seconds. Instructions are included with your safe. Mechanical dial locks: no, changing a dial combination requires a licensed safe technician. Important: attempting to change a dial combination yourself (or having an unlicensed locksmith do it) voids the lock warranty. A licensed safe tech maintains the warranty. See lock operating instructions →


    What if it arrives damaged?

    Call us immediately — while you have 24 hours to report damage, calling right away gets the claim filed faster. Take photos of the damage and packaging before moving anything. For minor cosmetic damage, we typically send touch-up paint plus a partial refund. For significant damage, we send replacement parts or arrange a full replacement. Order Protection (optional at checkout) speeds refund payouts to 48–72 hours vs. 30–60 days through standard freight claims; replacement safes ship on the manufacturer's normal timeline regardless. See receiving your safe →

    What's your return policy?

    We offer a 30-day return policy on unused, in-original-condition products. The return freight for a heavy safe is substantial, so we strongly encourage you to call us before ordering if you're unsure about fit or configuration. See full return policy →

    Can I place my order by phone?

    Yes. Call us Monday–Friday, 8am–5pm Pacific at 800-207-2259. You have two options: we can take the full order by phone (we pause the call recording before you read your card number, so payment info is never stored), or we can build your order and email you a payable invoice link so you can enter your own payment details securely.

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