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The Contacta STS-K003 Flush Mounted Window Intercom System is designed for clear, effortless communication in areas where glass or security screens obstruct the view. Whether you're at a bank teller window, pharmacy counter, ticket booth, government office, or information center, this system ensures staff and customers can hear each other clearly, eliminating the need to shout through the glass or repeat oneself. It's the ideal solution for smooth, professional interactions while maintaining safety and privacy on both sides of the counter.
The complete kit includes everything you need for instant clarity: flush-mounted customer speaker (STS-S61) and omnidirectional microphone (STS-M56) modules that install directly into the counter surface, a staff microphone and speaker unit with dual mute, a high-performance amplifier, and an under-counter hearing loop for customers using hearing aids. With its durable mild-steel construction and sleek powder-coated finish, it's designed for heavy daily use in busy public environments. And because it's pre-engineered for plug-and-play setup, you can have it up and running quickly once the counter cutouts are made.
Behind the scenes, the STS-K003 uses advanced technology to ensure high-quality sound and reliable operation. The cardioid staff microphone and omnidirectional customer microphone capture speech clearly, while the precision-tuned amplifier delivers crystal-clear audio on both sides of the barrier. The integrated hearing loop makes it fully accessible, and the flush-mount design keeps the customer counter completely clear with nothing protruding above the surface, ideal for premium installations where visual cleanliness matters. Reliable, efficient, and ADA-friendly, this is the professional standard for modern service counters.
FAQS:
Q: What is the difference between the STS-K003, the STS-K002, and the STS-K001?
A: All three kits provide the same two-way audio and hearing loop functionality. The STS-K003 uses flush-mounted customer speaker (STS-S61) and microphone (STS-M56) modules that install into the counter surface for the cleanest possible look, with nothing protruding above the counter. The STS-K002 uses separate surface-mounted modules (STS-S60 speaker and STS-M54 microphone) that sit on top of the counter. The STS-K001 mounts both customer units on a single steel bridge bar that spans the customer counter.
Q: Does the STS-K003 require counter modification?
A: Yes. Because the customer speaker and microphone are flush mounted, you'll need to cut mounting holes in the counter surface at the installation locations. Refer to the STS-S61 and STS-M56 component dimensions below when planning cutouts.
Q: What types of locations use the STS-K003 system?
A: It's perfect for any environment where glass or barriers make normal conversation difficult, such as banks, post offices, theaters, information centers, public transit systems, ticket counters, embassies, and government buildings.
Q: Does this system include a hearing loop for customers with hearing aids?
A: Yes. The STS-K003 includes an under-counter hearing loop aerial (IL-AE99) that transmits sound directly to hearing aids equipped with a T-coil.
Q: How many components come in the kit?
A: The complete set includes the STS-A31H amplifier, STS-SU1-3W staff microphone and speaker unit (dual mute), STS-S61 customer flush-mounted speaker, STS-M56 customer flush-mounted microphone, IL-AE99 hearing loop aerial, and PS-55 power supply.
Q: Is installation complicated?
A: The electronics are plug-and-play with minimal wiring. The main additional step compared to a surface-mount kit is cutting counter apertures for the flush-mount speaker and microphone.
Q: What colors are available?
A: The STS-K003 is available in three finishes: two powder-coated options (Gray Leatherette / STS-K003-G and Black Textured / STS-K003-B), and a Stainless Steel option (STS-K003-SS).
Features:
Applications:
The STS-K003 Window Intercom System is designed for any setting that requires clear communication through glass, partitions, or security barriers. Ideal for:
Technical Specifications:
System Components:
STS-A31H Window Intercom Amplifier
STS-SU1-3W Staff Unit Speaker & Microphone (Dual Mute)
STS-S61 Customer Flush Mounted Speaker
STS-M56 Customer Flush Mounted Microphone
IL-AE99 Under-Counter Hearing Loop Aerial
PS-55 Power Supply
The Contacta STS-K003 Flush Mounted Window Intercom System is designed for clear, effortless communication in areas where glass or security screens obstruct the view. Whether you're at a bank teller window, pharmacy counter, ticket booth, government office, or information center, this system ensures staff and customers can hear each other clearly, eliminating the need to shout through the glass or repeat oneself. It's the ideal solution for smooth, professional interactions while maintaining safety and privacy on both sides of the counter.
The complete kit includes everything you need for instant clarity: flush-mounted customer speaker (STS-S61) and omnidirectional microphone (STS-M56) modules that install directly into the counter surface, a staff microphone and speaker unit with dual mute, a high-performance amplifier, and an under-counter hearing loop for customers using hearing aids. With its durable mild-steel construction and sleek powder-coated finish, it's designed for heavy daily use in busy public environments. And because it's pre-engineered for plug-and-play setup, you can have it up and running quickly once the counter cutouts are made.
Behind the scenes, the STS-K003 uses advanced technology to ensure high-quality sound and reliable operation. The cardioid staff microphone and omnidirectional customer microphone capture speech clearly, while the precision-tuned amplifier delivers crystal-clear audio on both sides of the barrier. The integrated hearing loop makes it fully accessible, and the flush-mount design keeps the customer counter completely clear with nothing protruding above the surface, ideal for premium installations where visual cleanliness matters. Reliable, efficient, and ADA-friendly, this is the professional standard for modern service counters.
FAQS:
Q: What is the difference between the STS-K003, the STS-K002, and the STS-K001?
A: All three kits provide the same two-way audio and hearing loop functionality. The STS-K003 uses flush-mounted customer speaker (STS-S61) and microphone (STS-M56) modules that install into the counter surface for the cleanest possible look, with nothing protruding above the counter. The STS-K002 uses separate surface-mounted modules (STS-S60 speaker and STS-M54 microphone) that sit on top of the counter. The STS-K001 mounts both customer units on a single steel bridge bar that spans the customer counter.
Q: Does the STS-K003 require counter modification?
A: Yes. Because the customer speaker and microphone are flush mounted, you'll need to cut mounting holes in the counter surface at the installation locations. Refer to the STS-S61 and STS-M56 component dimensions below when planning cutouts.
Q: What types of locations use the STS-K003 system?
A: It's perfect for any environment where glass or barriers make normal conversation difficult, such as banks, post offices, theaters, information centers, public transit systems, ticket counters, embassies, and government buildings.
Q: Does this system include a hearing loop for customers with hearing aids?
A: Yes. The STS-K003 includes an under-counter hearing loop aerial (IL-AE99) that transmits sound directly to hearing aids equipped with a T-coil.
Q: How many components come in the kit?
A: The complete set includes the STS-A31H amplifier, STS-SU1-3W staff microphone and speaker unit (dual mute), STS-S61 customer flush-mounted speaker, STS-M56 customer flush-mounted microphone, IL-AE99 hearing loop aerial, and PS-55 power supply.
Q: Is installation complicated?
A: The electronics are plug-and-play with minimal wiring. The main additional step compared to a surface-mount kit is cutting counter apertures for the flush-mount speaker and microphone.
Q: What colors are available?
A: The STS-K003 is available in three finishes: two powder-coated options (Gray Leatherette / STS-K003-G and Black Textured / STS-K003-B), and a Stainless Steel option (STS-K003-SS).
Features:
Applications:
The STS-K003 Window Intercom System is designed for any setting that requires clear communication through glass, partitions, or security barriers. Ideal for:
Technical Specifications:
System Components:
STS-A31H Window Intercom Amplifier
STS-SU1-3W Staff Unit Speaker & Microphone (Dual Mute)
STS-S61 Customer Flush Mounted Speaker
STS-M56 Customer Flush Mounted Microphone
IL-AE99 Under-Counter Hearing Loop Aerial
PS-55 Power Supply
