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The Contacta STS-K009-IP-L-B IP55 Outdoor Surface Mounted Entry System is built for two-way communication at outdoor and open-air locations where staff and customers need to talk through a security screen, gate, drive-through window, or reception barrier. Whether it's a parking garage entry gate, a fast-food drive-through, a distribution center receiving door, or a mass-testing or health-clinic curbside station, this system delivers high-quality audio through Contacta's weatherproof call unit and dedicated indoor staff speaker/microphone.
The complete kit includes everything you need: a K009-IP surface-mounted call unit with front-mounted call button, audible alert, and integrated LED for low-light visibility; an STS-SU1-B black staff speaker and microphone unit for the indoor operator station; a high-performance amplifier; a power supply; and an under-counter hearing loop aerial for T-coil-compatible hearing aid users on the staff side. The K009-IP call unit is IP55-rated for protection against water and dust ingress, so it's built to sit outside year-round in real-world weather without degrading.
Behind the scenes, the STS-K009-IP-L-B pairs a rugged 15W speaker and omnidirectional microphone in the outdoor call unit with a cardioid staff microphone and 5W speaker at the operator station. The precision-tuned amplifier delivers clear audio across the full speech range, while the call unit's LED and audible alert make sure staff know the moment a customer needs attention. Rugged, reliable, and designed for high-traffic entry points where a standard indoor intercom would fail.
FAQS:
Q: What does the IP55 rating mean and where can this be installed outdoors?
A: IP55 is an ingress protection rating that means the unit is protected against dust ingress and against water jets from any direction. In practical terms, that means it can be installed on an exterior wall exposed to rain, wind-driven precipitation, and dust without needing an additional weather enclosure. It's suitable for outdoor gates, drive-through windows, parking garages, and similar exposed locations.
Q: What is different about this kit versus the indoor STS-K001, K002, or K003?
A: The STS-K009-IP-L-B is designed for outdoor entry applications, not indoor counter service. The customer-side unit is a weatherproof call unit with a physical call button and LED for low-light visibility, not a countertop speaker and microphone. It's the right choice for gates, drive-throughs, parking garages, and outdoor pickup or reception windows. Choose the indoor K-series kits for bank teller counters, pharmacy windows, ticket booths, or similar indoor locations.
Q: How does the call button work?
A: A customer presses the front-mounted call button on the outdoor unit, which triggers an audible alert on the staff side to notify the operator. Once acknowledged, a handsfree conversation channel opens between the customer and staff.
Q: How many components come in the kit?
A: The complete set includes the STS-A31H amplifier, K009-IP surface-mounted call unit, STS-SU1-B staff speaker and microphone unit, IL-AE99 under-counter hearing loop aerial, and PS-55 power supply.
Q: Does this include a hearing loop for customers with hearing aids?
A: The IL-AE99 hearing loop aerial included in the kit is designed for under-counter installation on the staff side. If you need customer-side hearing loop coverage at the outdoor call unit, that's not a standard use case for this kit, contact us at 800-207-2259 to discuss options.
Q: What colors are available?
A: The STS-K009-IP-L-B ships in Black Powder Coated Leatherette. That's the only finish option for this outdoor-rated kit.
Q: Is installation complicated?
A: The electronics are plug-and-play, but the outdoor call unit needs to be surface-mounted at head height on the exterior wall of the customer entry point, with cable routing back to the indoor amplifier and staff unit. Plan for a professional installer if you're not comfortable running low-voltage cable through walls or if your installation requires conduit for the outdoor cable run.
Features:
Applications:
The STS-K009-IP-L-B Outdoor Entry System is designed for any outdoor setting where clear communication is required through a screen, gate, or barrier. Ideal for:
Technical Specifications:
System Components:
STS-A31H Window Intercom Amplifier
K009-IP Surface Mounted Call Unit (IP55 Outdoor)
STS-SU1-B Staff Speaker & Microphone Unit
IL-AE99 Under-Counter Hearing Loop Aerial
PS-55 Power Supply
Yes. Free delivery is included on every safe we sell, anywhere in the lower 48 states. The specific delivery method depends on the safe's weight: small package delivery for under 150 lbs, curbside, or garage delivery for heavier safes. See full shipping details →
Shipping timelines vary by product. Check the availability status at the top of this page for the estimated ship date. Once shipped, transit time typically runs 5–10 business days, depending on your location. You'll receive tracking when the safe leaves the warehouse. Safes under 150 lbs ship via UPS or FedEx Ground, no appointment needed. Safes weighing 150 lbs or more ship via freight (LTL); the freight carrier will contact you directly to schedule a delivery appointment once the safe reaches your local terminal.
We don't provide inside delivery directly, but we work with third-party installers across the country who do. Here's how it works: call us at 800-207-2259 for a recommendation in your area, and we'll provide the names and phone numbers of installers we've worked with. You contact the installer directly to arrange pricing for delivery and installation. Once you've agreed on a price, place your order with us using the installer's address as the shipping destination. The installer receives the safe, inspects it, and schedules your final delivery appointment. Some installers prefer to pick the safe up directly from the freight terminal. See inside delivery details →
Check the product's exterior dimensions (listed above) against your narrowest passage, interior doorways, stair landings, and tight turns. Most people remove the safe from the pallet before moving it indoors, so the safe's actual dimensions are what matter for doorways. Standard interior doorways (30–32" clear) accommodate most residential safes, but measure before ordering. Call us if you're uncertain. See where to locate your safe →
Electronic locks: yes; it takes about 30 seconds. Instructions are included with your safe. Mechanical dial locks: no, changing a dial combination requires a licensed safe technician. Important: attempting to change a dial combination yourself (or having an unlicensed locksmith do it) voids the lock warranty. A licensed safe tech maintains the warranty. See lock operating instructions →
Note: Some mechanical pushbutton locks (like Simplex) can be changed by the user without a technician. Check your specific lock's instructions.
Call us immediately — while you have 24 hours to report damage, calling right away gets the claim filed faster. Take photos of the damage and packaging before moving anything. For minor cosmetic damage, we typically send touch-up paint plus a partial refund. For significant damage, we send replacement parts or arrange a full replacement. Order Protection (optional at checkout) speeds refund payouts to 48–72 hours vs. 30–60 days through standard freight claims; replacement safes ship on the manufacturer's normal timeline regardless. See receiving your safe →
We offer a 30-day return policy on unused, in-original-condition products. The return freight for a heavy safe is substantial, so we strongly encourage you to call us before ordering if you're unsure about fit or configuration. See full return policy →
Yes. Call us Monday–Friday, 8am–5pm Pacific at 800-207-2259. You have two options: we can take the full order by phone (we pause the call recording before you read your card number, so payment info is never stored), or we can build your order and email you a payable invoice link so you can enter your own payment details securely.
The Contacta STS-K009-IP-L-B IP55 Outdoor Surface Mounted Entry System is built for two-way communication at outdoor and open-air locations where staff and customers need to talk through a security screen, gate, drive-through window, or reception barrier. Whether it's a parking garage entry gate, a fast-food drive-through, a distribution center receiving door, or a mass-testing or health-clinic curbside station, this system delivers high-quality audio through Contacta's weatherproof call unit and dedicated indoor staff speaker/microphone.
The complete kit includes everything you need: a K009-IP surface-mounted call unit with front-mounted call button, audible alert, and integrated LED for low-light visibility; an STS-SU1-B black staff speaker and microphone unit for the indoor operator station; a high-performance amplifier; a power supply; and an under-counter hearing loop aerial for T-coil-compatible hearing aid users on the staff side. The K009-IP call unit is IP55-rated for protection against water and dust ingress, so it's built to sit outside year-round in real-world weather without degrading.
Behind the scenes, the STS-K009-IP-L-B pairs a rugged 15W speaker and omnidirectional microphone in the outdoor call unit with a cardioid staff microphone and 5W speaker at the operator station. The precision-tuned amplifier delivers clear audio across the full speech range, while the call unit's LED and audible alert make sure staff know the moment a customer needs attention. Rugged, reliable, and designed for high-traffic entry points where a standard indoor intercom would fail.
FAQS:
Q: What does the IP55 rating mean and where can this be installed outdoors?
A: IP55 is an ingress protection rating that means the unit is protected against dust ingress and against water jets from any direction. In practical terms, that means it can be installed on an exterior wall exposed to rain, wind-driven precipitation, and dust without needing an additional weather enclosure. It's suitable for outdoor gates, drive-through windows, parking garages, and similar exposed locations.
Q: What is different about this kit versus the indoor STS-K001, K002, or K003?
A: The STS-K009-IP-L-B is designed for outdoor entry applications, not indoor counter service. The customer-side unit is a weatherproof call unit with a physical call button and LED for low-light visibility, not a countertop speaker and microphone. It's the right choice for gates, drive-throughs, parking garages, and outdoor pickup or reception windows. Choose the indoor K-series kits for bank teller counters, pharmacy windows, ticket booths, or similar indoor locations.
Q: How does the call button work?
A: A customer presses the front-mounted call button on the outdoor unit, which triggers an audible alert on the staff side to notify the operator. Once acknowledged, a handsfree conversation channel opens between the customer and staff.
Q: How many components come in the kit?
A: The complete set includes the STS-A31H amplifier, K009-IP surface-mounted call unit, STS-SU1-B staff speaker and microphone unit, IL-AE99 under-counter hearing loop aerial, and PS-55 power supply.
Q: Does this include a hearing loop for customers with hearing aids?
A: The IL-AE99 hearing loop aerial included in the kit is designed for under-counter installation on the staff side. If you need customer-side hearing loop coverage at the outdoor call unit, that's not a standard use case for this kit, contact us at 800-207-2259 to discuss options.
Q: What colors are available?
A: The STS-K009-IP-L-B ships in Black Powder Coated Leatherette. That's the only finish option for this outdoor-rated kit.
Q: Is installation complicated?
A: The electronics are plug-and-play, but the outdoor call unit needs to be surface-mounted at head height on the exterior wall of the customer entry point, with cable routing back to the indoor amplifier and staff unit. Plan for a professional installer if you're not comfortable running low-voltage cable through walls or if your installation requires conduit for the outdoor cable run.
Features:
Applications:
The STS-K009-IP-L-B Outdoor Entry System is designed for any outdoor setting where clear communication is required through a screen, gate, or barrier. Ideal for:
Technical Specifications:
System Components:
STS-A31H Window Intercom Amplifier
K009-IP Surface Mounted Call Unit (IP55 Outdoor)
STS-SU1-B Staff Speaker & Microphone Unit
IL-AE99 Under-Counter Hearing Loop Aerial
PS-55 Power Supply
Yes. Free delivery is included on every safe we sell, anywhere in the lower 48 states. The specific delivery method depends on the safe's weight: small package delivery for under 150 lbs, curbside, or garage delivery for heavier safes. See full shipping details →
Shipping timelines vary by product. Check the availability status at the top of this page for the estimated ship date. Once shipped, transit time typically runs 5–10 business days, depending on your location. You'll receive tracking when the safe leaves the warehouse. Safes under 150 lbs ship via UPS or FedEx Ground, no appointment needed. Safes weighing 150 lbs or more ship via freight (LTL); the freight carrier will contact you directly to schedule a delivery appointment once the safe reaches your local terminal.
We don't provide inside delivery directly, but we work with third-party installers across the country who do. Here's how it works: call us at 800-207-2259 for a recommendation in your area, and we'll provide the names and phone numbers of installers we've worked with. You contact the installer directly to arrange pricing for delivery and installation. Once you've agreed on a price, place your order with us using the installer's address as the shipping destination. The installer receives the safe, inspects it, and schedules your final delivery appointment. Some installers prefer to pick the safe up directly from the freight terminal. See inside delivery details →
Check the product's exterior dimensions (listed above) against your narrowest passage, interior doorways, stair landings, and tight turns. Most people remove the safe from the pallet before moving it indoors, so the safe's actual dimensions are what matter for doorways. Standard interior doorways (30–32" clear) accommodate most residential safes, but measure before ordering. Call us if you're uncertain. See where to locate your safe →
Electronic locks: yes; it takes about 30 seconds. Instructions are included with your safe. Mechanical dial locks: no, changing a dial combination requires a licensed safe technician. Important: attempting to change a dial combination yourself (or having an unlicensed locksmith do it) voids the lock warranty. A licensed safe tech maintains the warranty. See lock operating instructions →
Note: Some mechanical pushbutton locks (like Simplex) can be changed by the user without a technician. Check your specific lock's instructions.
Call us immediately — while you have 24 hours to report damage, calling right away gets the claim filed faster. Take photos of the damage and packaging before moving anything. For minor cosmetic damage, we typically send touch-up paint plus a partial refund. For significant damage, we send replacement parts or arrange a full replacement. Order Protection (optional at checkout) speeds refund payouts to 48–72 hours vs. 30–60 days through standard freight claims; replacement safes ship on the manufacturer's normal timeline regardless. See receiving your safe →
We offer a 30-day return policy on unused, in-original-condition products. The return freight for a heavy safe is substantial, so we strongly encourage you to call us before ordering if you're unsure about fit or configuration. See full return policy →
Yes. Call us Monday–Friday, 8am–5pm Pacific at 800-207-2259. You have two options: we can take the full order by phone (we pause the call recording before you read your card number, so payment info is never stored), or we can build your order and email you a payable invoice link so you can enter your own payment details securely.