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The Contacta STS-SU1-3W is the staff-side loudspeaker and microphone unit that Contacta ships in nearly every window intercom kit in its catalog, and it is available as a standalone unit for installers building custom systems or replacing a failed staff unit in an existing Contacta installation. This freestanding desktop unit combines a 5-watt staff speaker, a cardioid directional microphone on a semi-rigid stem with an adjustable neck, and a three-position dual mute switch that gives staff on-the-fly control over which microphones are open at any moment.
The dual mute switch is the STS-SU1-3W's main differentiator over a basic speaker-and-microphone unit. The switch has three positions: mute the staff microphone only (customer can still speak to staff, but staff conversation stays private on the staff side), mute both the staff and customer microphones (full privacy on both sides for a side conversation or a manager huddle), or both microphones open (normal two-way conversation). That gives the operator a quick way to pull a manager over for a question, discuss something privately with a coworker, or let the customer finish a phone call without the counter hardware broadcasting the audio back and forth.
The cardioid directional microphone picks up the operator's voice from directly in front of the microphone head and rejects sound from the sides and rear, which matters at a busy teller window or ticket counter where ambient noise from the lobby or the next operator over would otherwise bleed into the customer-side audio. The semi-rigid stem with adjustable neck lets the operator position the microphone head at the right height and angle for their seated or standing posture, so the microphone sits consistently close to the mouth for clear pickup across staff shift changes.
The 5-watt staff speaker runs at 4-ohm impedance with 85 dB SPL output at 1 watt at 1 meter, and a 150 Hz to 10,300 Hz frequency response tuned for clear speech reproduction at desk distance. That is the same speaker output specification the STS-A31H window intercom amplifier is tuned to drive, so the STS-SU1-3W pairs directly with the STS-A31H without added crossover or matching hardware.
The STS-SU1-3W is the staff unit used in the STS-K001 bridge bar kit, the STS-K002 surface-mount kit, the STS-K003 flush-mount kit, the STS-K058 glass-mount curved microphone kit, and the STS-K020-S23 overhead speaker kit, among others. If you are running any of those kits and the staff unit has failed, this is the correct replacement. For a complete installation, you will also need a customer-side speaker and microphone, the STS-A31H amplifier, and the PS-55 power supply.
The STS-SU1-3W ships in Contacta's commercial-grade mild-steel construction, with a choice of two powder-coated finishes: Grey Leatherette (STS-SU1-3W-G) or Black Textured Powder Coated (STS-SU1-3W-B), plus one Stainless Steel Finish (STS-SU1-3W-SS). The base measures 2.76 inches tall, and the fully extended microphone stem reaches 14.50 inches, with a 3.80-inch-wide by 6.02-inch-deep footprint on the operator desk.
If you're not sure whether the STS-SU1-3W is the right replacement for your installation, please call us at 800-207-2259.
Features:
Applications:
Physical Data:
Technical Data - Speaker:
Technical Data - Microphone:
Yes. Free delivery is included on every safe we sell, anywhere in the lower 48 states. The specific delivery method depends on the safe's weight: small package delivery for under 150 lbs, curbside, or garage delivery for heavier safes. See full shipping details →
Shipping timelines vary by product. Check the availability status at the top of this page for the estimated ship date. Once shipped, transit time typically runs 5–10 business days, depending on your location. You'll receive tracking when the safe leaves the warehouse. Safes under 150 lbs ship via UPS or FedEx Ground, no appointment needed. Safes weighing 150 lbs or more ship via freight (LTL); the freight carrier will contact you directly to schedule a delivery appointment once the safe reaches your local terminal.
We don't provide inside delivery directly, but we work with third-party installers across the country who do. Here's how it works: call us at 800-207-2259 for a recommendation in your area, and we'll provide the names and phone numbers of installers we've worked with. You contact the installer directly to arrange pricing for delivery and installation. Once you've agreed on a price, place your order with us using the installer's address as the shipping destination. The installer receives the safe, inspects it, and schedules your final delivery appointment. Some installers prefer to pick the safe up directly from the freight terminal. See inside delivery details →
Check the product's exterior dimensions (listed above) against your narrowest passage, interior doorways, stair landings, and tight turns. Most people remove the safe from the pallet before moving it indoors, so the safe's actual dimensions are what matter for doorways. Standard interior doorways (30–32" clear) accommodate most residential safes, but measure before ordering. Call us if you're uncertain. See where to locate your safe →
Electronic locks: yes; it takes about 30 seconds. Instructions are included with your safe. Mechanical dial locks: no, changing a dial combination requires a licensed safe technician. Important: attempting to change a dial combination yourself (or having an unlicensed locksmith do it) voids the lock warranty. A licensed safe tech maintains the warranty. See lock operating instructions →
Note: Some mechanical pushbutton locks (like Simplex) can be changed by the user without a technician. Check your specific lock's instructions.
Call us immediately — while you have 24 hours to report damage, calling right away gets the claim filed faster. Take photos of the damage and packaging before moving anything. For minor cosmetic damage, we typically send touch-up paint plus a partial refund. For significant damage, we send replacement parts or arrange a full replacement. Order Protection (optional at checkout) speeds refund payouts to 48–72 hours vs. 30–60 days through standard freight claims; replacement safes ship on the manufacturer's normal timeline regardless. See receiving your safe →
We offer a 30-day return policy on unused, in-original-condition products. The return freight for a heavy safe is substantial, so we strongly encourage you to call us before ordering if you're unsure about fit or configuration. See full return policy →
Yes. Call us Monday–Friday, 8am–5pm Pacific at 800-207-2259. You have two options: we can take the full order by phone (we pause the call recording before you read your card number, so payment info is never stored), or we can build your order and email you a payable invoice link so you can enter your own payment details securely.
The Contacta STS-SU1-3W is the staff-side loudspeaker and microphone unit that Contacta ships in nearly every window intercom kit in its catalog, and it is available as a standalone unit for installers building custom systems or replacing a failed staff unit in an existing Contacta installation. This freestanding desktop unit combines a 5-watt staff speaker, a cardioid directional microphone on a semi-rigid stem with an adjustable neck, and a three-position dual mute switch that gives staff on-the-fly control over which microphones are open at any moment.
The dual mute switch is the STS-SU1-3W's main differentiator over a basic speaker-and-microphone unit. The switch has three positions: mute the staff microphone only (customer can still speak to staff, but staff conversation stays private on the staff side), mute both the staff and customer microphones (full privacy on both sides for a side conversation or a manager huddle), or both microphones open (normal two-way conversation). That gives the operator a quick way to pull a manager over for a question, discuss something privately with a coworker, or let the customer finish a phone call without the counter hardware broadcasting the audio back and forth.
The cardioid directional microphone picks up the operator's voice from directly in front of the microphone head and rejects sound from the sides and rear, which matters at a busy teller window or ticket counter where ambient noise from the lobby or the next operator over would otherwise bleed into the customer-side audio. The semi-rigid stem with adjustable neck lets the operator position the microphone head at the right height and angle for their seated or standing posture, so the microphone sits consistently close to the mouth for clear pickup across staff shift changes.
The 5-watt staff speaker runs at 4-ohm impedance with 85 dB SPL output at 1 watt at 1 meter, and a 150 Hz to 10,300 Hz frequency response tuned for clear speech reproduction at desk distance. That is the same speaker output specification the STS-A31H window intercom amplifier is tuned to drive, so the STS-SU1-3W pairs directly with the STS-A31H without added crossover or matching hardware.
The STS-SU1-3W is the staff unit used in the STS-K001 bridge bar kit, the STS-K002 surface-mount kit, the STS-K003 flush-mount kit, the STS-K058 glass-mount curved microphone kit, and the STS-K020-S23 overhead speaker kit, among others. If you are running any of those kits and the staff unit has failed, this is the correct replacement. For a complete installation, you will also need a customer-side speaker and microphone, the STS-A31H amplifier, and the PS-55 power supply.
The STS-SU1-3W ships in Contacta's commercial-grade mild-steel construction, with a choice of two powder-coated finishes: Grey Leatherette (STS-SU1-3W-G) or Black Textured Powder Coated (STS-SU1-3W-B), plus one Stainless Steel Finish (STS-SU1-3W-SS). The base measures 2.76 inches tall, and the fully extended microphone stem reaches 14.50 inches, with a 3.80-inch-wide by 6.02-inch-deep footprint on the operator desk.
If you're not sure whether the STS-SU1-3W is the right replacement for your installation, please call us at 800-207-2259.
Features:
Applications:
Physical Data:
Technical Data - Speaker:
Technical Data - Microphone:
Yes. Free delivery is included on every safe we sell, anywhere in the lower 48 states. The specific delivery method depends on the safe's weight: small package delivery for under 150 lbs, curbside, or garage delivery for heavier safes. See full shipping details →
Shipping timelines vary by product. Check the availability status at the top of this page for the estimated ship date. Once shipped, transit time typically runs 5–10 business days, depending on your location. You'll receive tracking when the safe leaves the warehouse. Safes under 150 lbs ship via UPS or FedEx Ground, no appointment needed. Safes weighing 150 lbs or more ship via freight (LTL); the freight carrier will contact you directly to schedule a delivery appointment once the safe reaches your local terminal.
We don't provide inside delivery directly, but we work with third-party installers across the country who do. Here's how it works: call us at 800-207-2259 for a recommendation in your area, and we'll provide the names and phone numbers of installers we've worked with. You contact the installer directly to arrange pricing for delivery and installation. Once you've agreed on a price, place your order with us using the installer's address as the shipping destination. The installer receives the safe, inspects it, and schedules your final delivery appointment. Some installers prefer to pick the safe up directly from the freight terminal. See inside delivery details →
Check the product's exterior dimensions (listed above) against your narrowest passage, interior doorways, stair landings, and tight turns. Most people remove the safe from the pallet before moving it indoors, so the safe's actual dimensions are what matter for doorways. Standard interior doorways (30–32" clear) accommodate most residential safes, but measure before ordering. Call us if you're uncertain. See where to locate your safe →
Electronic locks: yes; it takes about 30 seconds. Instructions are included with your safe. Mechanical dial locks: no, changing a dial combination requires a licensed safe technician. Important: attempting to change a dial combination yourself (or having an unlicensed locksmith do it) voids the lock warranty. A licensed safe tech maintains the warranty. See lock operating instructions →
Note: Some mechanical pushbutton locks (like Simplex) can be changed by the user without a technician. Check your specific lock's instructions.
Call us immediately — while you have 24 hours to report damage, calling right away gets the claim filed faster. Take photos of the damage and packaging before moving anything. For minor cosmetic damage, we typically send touch-up paint plus a partial refund. For significant damage, we send replacement parts or arrange a full replacement. Order Protection (optional at checkout) speeds refund payouts to 48–72 hours vs. 30–60 days through standard freight claims; replacement safes ship on the manufacturer's normal timeline regardless. See receiving your safe →
We offer a 30-day return policy on unused, in-original-condition products. The return freight for a heavy safe is substantial, so we strongly encourage you to call us before ordering if you're unsure about fit or configuration. See full return policy →
Yes. Call us Monday–Friday, 8am–5pm Pacific at 800-207-2259. You have two options: we can take the full order by phone (we pause the call recording before you read your card number, so payment info is never stored), or we can build your order and email you a payable invoice link so you can enter your own payment details securely.